Privacy Policy
Designova Academy - Protecting Your Personal Information
Last Updated: January 15, 2025
Introduction and Our Commitment
At Designova Academy, we understand that your privacy is fundamental to building trust in our Christian meditation and self-development programs. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our services at contentarchivezone.sbs.
We are committed to maintaining the highest standards of data protection while providing you with meaningful spiritual growth experiences. Our approach to privacy reflects our Christian values of respect, integrity, and stewardship in all aspects of our operations.
Information We Collect
We collect various types of information to provide and improve our Christian meditation and self-development services. The information we gather helps us create personalized learning experiences and maintain our community standards.
Personal Information You Provide:
- Name, email address, and contact information when registering for courses
- Billing and payment information for course purchases and subscriptions
- Profile information including meditation experience level and spiritual interests
- Communication preferences and notification settings
- Feedback, reviews, and testimonials about our programs
- Support requests and correspondence with our team
Automatically Collected Information:
- Device information including IP address, browser type, and operating system
- Website usage patterns, page views, and navigation behavior
- Course completion rates, lesson progress, and learning analytics
- Login times, session duration, and platform interaction data
- Geographic location data for content localization purposes
How We Use Your Information
Your information enables us to deliver personalized Christian meditation experiences and support your spiritual development journey. We use collected data responsibly and only for purposes that align with our educational mission.
- Providing access to meditation courses, study materials, and learning programs
- Personalizing content recommendations based on your interests and progress
- Processing payments and managing your account subscriptions
- Sending course updates, new content notifications, and spiritual insights
- Improving our educational content through learning analytics and user feedback
- Providing technical support and responding to your inquiries
- Ensuring platform security and preventing unauthorized access
- Complying with legal requirements and maintaining accurate records
Data Security and Protection
Protecting your personal information is a sacred responsibility we take seriously. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, or disclosure.
Technical Security Measures:
- SSL encryption for all data transmission between your device and our servers
- Secure database storage with multiple layers of access control
- Regular security audits and vulnerability assessments
- Automated backup systems with encrypted data storage
- Multi-factor authentication for administrative access
Operational Security Practices:
- Limited access to personal data on a need-to-know basis
- Staff training on data protection and privacy best practices
- Incident response procedures for potential security breaches
- Regular monitoring of system access and user activity
Your Privacy Rights
You have significant control over your personal information and how we use it. We respect your autonomy and provide clear mechanisms for exercising your privacy rights at any time.
Access and Control Rights:
- Access and review all personal information we have collected about you
- Request corrections to inaccurate or incomplete personal data
- Delete your account and associated personal information
- Download a copy of your data in a portable format
- Opt out of marketing communications while maintaining course access
- Restrict certain types of data processing activities
How to Exercise Your Rights:
To request access to your data, make corrections, or delete your information, contact our privacy team at [email protected]. We will respond to your request within 30 days and provide clear instructions for any required verification steps.
For account deletion requests, please note that we may retain certain information for legal compliance purposes, such as payment records and course completion certificates, even after your account is closed.
Data Sharing and Third Parties
We maintain strict limits on data sharing and only work with trusted partners who support our mission of Christian education. Any third-party relationships are governed by comprehensive data protection agreements.
Limited Data Sharing Includes:
- Payment processors for secure transaction handling and billing
- Email service providers for course notifications and updates
- Cloud hosting providers for secure data storage and platform operation
- Analytics services for website performance and user experience improvement
- Customer support tools for efficient inquiry resolution
We never share personal information for marketing purposes or sell data to advertising companies. All third-party partners are contractually bound to protect your information and use it only for specified educational purposes.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services, comply with legal requirements, and support your ongoing spiritual development journey.
Retention Periods:
- Active account information: Retained while your account remains active
- Course progress and completion data: Retained for 7 years after course completion
- Payment and billing records: Retained for 7 years for tax and legal compliance
- Support communications: Retained for 3 years for service improvement
- Website analytics data: Aggregated and anonymized after 2 years
When data reaches the end of its retention period, we securely delete it from our systems unless longer retention is required by law. Deleted data cannot be recovered, so please ensure you have downloaded any information you wish to keep before requesting account deletion.
International Data Transfers
As a digital education platform serving students globally, we may transfer your personal information across international borders to provide our services effectively. All international transfers are protected by appropriate safeguards.
Our primary data processing occurs within secure facilities that maintain international data protection standards. When we transfer data internationally, we ensure adequate protection through legal frameworks, contractual protections, and technical safeguards.
If you are located outside India and use our services, you consent to the transfer of your information to India and other countries where we operate, subject to the protections described in this privacy policy.
Children's Privacy
Designova Academy's programs are designed for adult learners aged 18 and older. We do not knowingly collect personal information from children under 18 years of age without explicit parental consent.
If we discover that we have inadvertently collected information from someone under 18, we will promptly delete that information from our systems. Parents who believe their child has provided information to us should contact us immediately at [email protected].
For teenagers aged 16-17 who wish to access our educational content with parental supervision, we require written parental consent and maintain additional protections for their information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze website performance. You have control over most cookie settings through your browser configuration.
Types of Cookies We Use:
- Essential cookies for website functionality and user authentication
- Preference cookies to remember your settings and course progress
- Analytics cookies to understand how users interact with our platform
- Performance cookies to optimize loading times and user experience
You can disable cookies through your browser settings, though this may limit certain website functionality. We do not use tracking cookies for advertising purposes or share cookie data with advertising networks.
Privacy Questions and Contact Information
For questions about this privacy policy or your personal data:
Email: [email protected]
Phone: +91 9427792051
Address: Musallah Pur Hatt Rd, Musallahpur Hat,
Professor Colony, Muhammadpur, Patna, Bihar 800006, India
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our services, legal requirements, or data protection practices. Material changes will be communicated to users through email notifications and prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of Designova Academy services after policy updates constitutes acceptance of the revised terms.
Previous versions of this privacy policy are available upon request for users who need to reference historical data protection practices.